Your feedback

Your feedback

If you have used the services provided by Domestic violence and abuse service (South and west Devon) and would like to let us know what you think you can either print this form out and send to: 

7a Hanbury Buildings, Bradley Lane, Newton Abbot, Devon TQ12 1LZ
or cut and paste into and email to:admin@domesticviolenceandabuseservice.org.uk
We value your views

Domestic violence and abuse service (South and West Devon)

Feedback Form

Domestic violence and abuse service is committed to providing a high quality service that reflects the needs of the people that use the organisation. It is therefore important that we have your feedback about the service you have received. You do not need to give your name but we need you to be honest about your experience.

Please tell us which of the services provide by Domestic violence and abuse you used (please fill out a separate form for each service used):

Please circle one

1. MARAC IDVA – Support for victims who are at high risk of harm
2. SDVC IDVA – Support with the court process
3. Outreach  - Support with ongoing issues
4. Children and Young people’s service
5. Pattern Changing
6. Support Group
7. Helpline
If you know it please tell us the name of the worker who provided the  above service:

Evaluation of service:

1. Approximately how long did you use the above service for?

2. Please tell us are you:  Female □    Male □

3. Please tell us your:  a) Age …………   b) Ethnicity…………………

4. Do you have children Yes □  No □

5. How did you find out about the service?

6. Overall how would you rate the support you received?

      (Circle one)  Very Good  Good     Fair   Poor

7. How would you rate the practical support you received?

(Support with housing, safety, solicitors, children etc )

    (Circle one)   Very Good   Good     Fair   Poor

8. How would you rate the emotional support you received?

     (Circle one) Very Good  Good     Fair   Poor

9. What part of what the service provided was good?

  Please give details

10.  How might we improve what we are able to offer?

  Please give details

11.  What other support would have been helpful to you?

        Please give details

12.  We would appreciate any further comments (please continue overleaf)